ServiceNow

Background screening built into your enterprise HR workflows

ServiceNow® is the AI Platform for Business Transformation, and the system enterprise HR and People Operations teams use to run onboarding and employee services at scale. Veremark Background Checks is available on the ServiceNow Store, bringing enterprise-grade screening into those workflows. Rather than switching between systems, teams can initiate, manage and monitor Veremark checks entirely within ServiceNow, cutting manual effort, removing data re-entry and shortening time to hire.

What this integration offers

Screening inside your existing workflow
Initiate, manage and monitor Veremark background checks entirely within ServiceNow, so screening becomes a step in onboarding rather than a separate process to manage
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No duplicate data entry
Trigger check requests using candidate data already held in ServiceNow, working from a single source of truth and removing the rekeying that introduces errors
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Real-time progress tracking
Monitor every request from submission through to completion without leaving ServiceNow, with the full request detail a direct link away in Veremark
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Consistent checks across regions
Synchronise region-specific Veremark check packages and criteria into ServiceNow, so the right checks are applied every time, consistently and compliantly
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Global coverage as standard
More than 40 types of check across 180+ countries, covering identity, criminal record, employment history, education, professional qualifications and right to work

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How it works

Install the app – Download Veremark Background Checks free from the ServiceNow Store; it is compatible with the Zurich release and has no dependencies

Connect your Veremark account – Authenticate with your Veremark API access token to link your instance to your Veremark account

Sync your screening criteria – Veremark check packages and criteria synchronise into ServiceNow, ready for your teams to select the right configuration
Initiate checks from ServiceNow – Trigger requests using candidate data already in the system, at offer acceptance or any other point in onboarding
Track progress to completion – Follow status updates in ServiceNow and open the full request in Veremark through a direct link from the record

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Who it is for

Enterprises running onboarding in ServiceNow
For organisations whose HR service delivery already sits in ServiceNow and want screening handled in the same place.

High-volume hiring teams
For teams triggering checks the moment a candidate accepts an offer, who need progress tracked in one place across large intakes.

Employers hiring across multiple regions
For organisations applying different screening criteria by country that need the right checks applied consistently every time.

Built for HR, People Operations and Compliance teams
For teams accountable for onboarding speed, candidate experience and defensible screening records.

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FAQs

What background check do I need?

This depends on the industry and type of role you are recruiting for. To determine whether you need reference checks, identity checks, bankruptcy checks, civil background checks, credit checks for employment or any of the other background checks we offer, chat to our team of dedicated account managers.

Why should employers check the background of potential employees?

Many industries have compliance-related employment check requirements. And even if your industry doesn’t, remember that your staff have access to assets and data that must be protected. When you employ a new staff member you need to be certain that they have the best interests of your business at heart. Carrying out comprehensive background checking helps mitigate risk and ensures a safer hiring decision.

How long do background checks take?

Again, this depends on the type of checks you need. Simple identity checks can be carried out in as little as a few hours but a worldwide criminal background check for instance might take several weeks. A simple pre-employment check package takes around a week. Our account managers are specialists and can provide detailed information into which checks you need and how long they will take.

Can you do a background check online?

All Veremark checks are carried out online and digitally. This eliminates the need to collect, store and manage paper documents and information making the process faster, more efficient and ensures complete safety of candidate data and documents.

What are the benefits of a background check?

In a competitive marketplace, making the right hiring decisions is key to the success of your company. Employment background checks enables you to understand more about your candidates before making crucial decisions which can have either beneficial or catastrophic effects on your business.

What does a background check show?

Background checks not only provide useful insights into a candidate’s work history, skills and education, but they can also offer richer detail into someone’s personality and character traits. This gives you a huge advantage when considering who to hire. Background checking also ensures that candidates are legally allowed to carry out certain roles, failed criminal and credit checks could prevent them from working with vulnerable people or in a financial function.