Weightmans LLP Case Study

The challenge: Balancing innovation and reliability

Weightmans had long relied on Agenda, now part of the Veremark group, for their background screening needs. However, during a period of operational change and as Agenda introduced a new system, Weightmans decided to explore an alternative provider.

While the switch offered an opportunity to test new approaches, the experience revealed significant challenges. The new provider’s processes lacked the personalised support and reliability that Weightmans valued. Efficiency and service quality suffered, prompting the team to reflect on what truly mattered in a screening partner - trust, responsiveness, and seamless integration.

The solution: Returning to a trusted partnership

When Weightmans decided to return and the transition was effortless. The onboarding was smooth, communication open, and the enhanced platform delivered immediate benefits.

Key improvements included:

Real-time candidate updates: Live transparency at every stage of the screening process.

User-friendly platform: Simplified workflows and reduced administrative burden.

Dedicated human support: A responsive team ready to resolve issues before they escalated.

Enhanced efficiency: Faster turnarounds that accelerated hiring decisions.

The combination of technology and personalised service restored confidence and provided the clarity Weightmans needed to deliver a best-in-class candidate experience.

The outcome: Efficiency, confidence, and partnership restored

Since re-establishing their partnership, Weightmans has experienced measurable benefits:

Time savings: Faster screening and reduced stress have accelerated hiring decisions.

Reduced risks: Reliable, accurate background checks ensure compliance and confidence.

Better decision-making: Real-time data supports more informed, confident hiring choices.

Unmatched support: The team operates as a seamless extension of Weightmans’ HR function, supporting both the firm’s internal team and candidates.

“If you want more than just a service, if you want a real partner who listens, supports, and delivers, Agenda is the right choice. We’re back with Agenda now, and it just feels right. The system works beautifully, the process is seamless, and we couldn’t be happier. It’s been a game-changer.” Sarah Higham, HR Manager, Weightmans LLP

Contact

Agenda Screening Services: www.agenda-screening.co.uk now part of the Veremark Group www.veremark.com