Is it Time to Re-evaluate your Background Checks Provider?

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Employee background checks play a crucial role in ensuring the safety, integrity, and success of any organization. These checks help companies verify the qualifications, experience, and character of potential employees, reducing the risk of hiring unqualified or potentially harmful individuals. 

However, not all background check providers are created equal, and relying on an outdated or subpar partner can expose your business to various risks and liabilities. 

In this blog post, we will discuss the importance of re-evaluating your current background check partner and uncover the benefits of making the switch to a more reliable and effective provider. 

By doing so, you can improve the accuracy and efficiency of your screening processes while ensuring compliance with relevant laws and regulations, ultimately safeguarding your company's reputation and success.

Factors that may prompt a background screening re-evaluation

Several factors may signal that it's time to re-evaluate your current background check partner. You can decide whether it's time to look for a new supplier by remaining cautious and seeing these potential red flags.

1. Inaccurate or outdated information

  • Background check reports that frequently contain mistakes or discrepancies
  • Inaccessibility to comprehensive information sources or outdated databases
  • Not being able to confirm or authenticate the reported data's accuracy

2. Slow turnaround times

  • Delays in receiving background check results
  • Inefficient screening processes that hinder your hiring timeline
  • Inability to expedite or prioritize urgent requests

3. Inadequate compliance with relevant laws and regulations

  • Insufficient knowledge of or adherence to various applicable laws
  • Lack of information regarding how to comply with federal, state, and local rules
  • Not updating practices and procedures to reflect evolving legal requirements

4. Poor customer service and support

  • Having trouble getting in touch with or speaking with your background check partner
  • Inability to address issues or concerns in a timely or transparent manner
  • Inadequate instruction or assistance in using their services by your team

5.. Limited scope of services offered

  • Inability to provide specialized or industry-specific background checks
  • Insufficient range of screening tools to meet your organization's unique needs
  • Reluctance to adapt or expand services in response to changing requirements or evolving business landscape

By identifying and addressing these concerns, you can determine whether your current background check partner is meeting your organization's needs or if it's time to explore alternative providers.

What are the benefits of re-evaluating your background check partner?

Taking the time to re-evaluate your background check partner can yield significant benefits for your organization. By identifying areas where your current provider may be falling short, you can make informed decisions about potential improvements and upgrades, ultimately enhancing your employee screening process. Here are some key benefits of re-evaluating your background check partner:

1. Improved accuracy and reliability of background check data

  • Access to more comprehensive and up-to-date information sources
  • Implementation of robust verification processes to ensure data accuracy
  • Reduced risk of hiring based on inaccurate or incomplete information

2. Faster, more efficient screening processes

  • Streamlined workflows and turnaround times to accelerate hiring decisions
  • Access to cutting-edge equipment and technology that speed up the screening process
  • Greater adaptability to your organization's varied needs and deadlines

3. Enhanced compliance with legal and regulatory requirements

  • Partnering with a provider that prioritizes compliance and stays up-to-date with evolving regulations
  • Access to professional advice and assistance when addressing challenging legal obligations
  • Reduced likelihood of non-compliance, penalties, and possible legal action

4. Access to new technologies and improved screening tools

  • Adoption of cutting-edge solutions that enhance screening accuracy and efficiency
  • Options for screening that can be modified to meet the unique requirements of your company
  • HR systems and procedures integration for efficient information sharing and cooperation

5. Better cost-effectiveness and value for your investment

  • Identifying a background check partner that offers competitive pricing without sacrificing quality
  • Ensuring that the services provided align with your organization's budget and requirements
  • Achieving long-term cost savings through better hiring choices and less turnover

By recognizing and embracing these benefits, your organization can optimize its background check processes, ultimately promoting a safer, more secure, and compliant work environment.

How to assess potential new background check partners

Once you have decided to re-evaluate your background check partner, the next step is to carefully assess potential new providers. By following this procedure, you can be sure that the provider you choose will fit the specific requirements of your business, give the best level of service, and support your efforts to stay in compliance with applicable laws. Following these steps will help you evaluate possible new background check partners:

Research and compare various providers

  1. Conduct online research to identify reputable background check companies
  2. Review industry rankings, awards, and certifications to gauge their credibility
  3. Compile a list of providers that cater to your industry and offer the services you require

Evaluate their experience and expertise in your industry

  1. Consider the provider's track record and history in your specific sector
  2. Assess their understanding of industry-specific background check requirements
  3. Ask for examples of how they have helped similar organizations streamline their screening processes

Assess the scope of their services and available screening tools

  1. Determine whether the provider offers a comprehensive range of background check services
  2. Verify that they can accommodate your organization's unique screening needs
  3. Explore the technologies and tools they use to deliver accurate and efficient results

Review client testimonials and case studies

  1. Seek out reviews and testimonials from clients who have worked with the provider
  2. Analyze case studies to understand the provider's approach and the results they have achieved
  3. Reach out to references, if available, for firsthand insights into the provider's performance and reliability

Ensure they offer robust compliance support and guidance

  1. Confirm that the provider prioritizes compliance with federal, state, and local regulations
  2. Assess their knowledge of the Fair Credit Reporting Act (FCRA) and other relevant laws
  3. Determine whether they offer ongoing compliance updates and support to help your organization stay informed

By thoroughly assessing potential new background check partners, you can select a provider that meets your organization's needs and fosters a compliant, efficient, and effective screening process.

Making the switch: Implementing a new background check partner

After selecting the right background check partner for your organization, the next step is to implement the new provider effectively. A well-planned transition will ensure minimal disruption to your hiring process and maximize the benefits of your new partnership. Here are some key steps to follow when implementing a new background check partner:

Communicate the change to your team and stakeholders

  1. Inform your HR team, hiring managers, and other relevant personnel about the change
  2. Explain the reasons for the switch and how it will benefit the organization
  3. Address any concerns or questions that may arise during the transition

Develop a transition plan and timeline

  1. Work with your new background check partner to establish a clear transition plan
  2. Set realistic goals and deadlines to ensure a smooth and efficient changeover
  3. Assign responsibilities to relevant team members to facilitate the process

Collaborate with the new provider to ensure a smooth transition

  1. Share relevant information and processes with your new partner to help them understand your organization's needs
  2. Schedule training sessions for your team to learn how to use the new provider's platform and services effectively
  3. Establish open lines of communication for ongoing support and collaboration during the transition

Establish key performance indicators (KPIs) to monitor progress

  1. Identify measurable KPIs to track the success of your new background check partner, such as turnaround times, accuracy, and satisfaction rates
  2. Regularly review and analyze these metrics to ensure the partnership is meeting your organization's goals and expectations
  3. Address any issues or challenges that may arise promptly and proactively

Continuously review and optimize the partnership for ongoing success

  1. Schedule periodic reviews of your new background check partner's performance to ensure continuous improvement
  2. Collaborate with the provider to identify areas for optimization and implement necessary changes
  3. Maintain open communication and feedback channels to foster a strong, long-lasting partnership

By following these steps, you can successfully transition to a new background check partner and fully capitalize on the benefits they bring to your organization's employee screening process.


Re-evaluating your background check partner is a crucial step in ensuring the ongoing success, safety, and compliance of your organization. By recognizing the factors that may prompt a re-evaluation and understanding the benefits of making the switch, you can make informed decisions about your employee screening process. Assessing potential new partners carefully and implementing a well-planned transition strategy will help you optimize your background check procedures, ultimately leading to more accurate and efficient screening outcomes.

By taking the time to re-evaluate your background check partner, you are investing in the long-term success of your organization. This proactive approach will not only enhance the quality of your hiring decisions but also foster a safer, more secure, and compliant work environment for your employees. Don't hesitate to make the switch if your current provider is falling short – the future success of your organization depends on it.

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What background check do I need?

This depends on the industry and type of role you are recruiting for. To determine whether you need reference checks, identity checks, bankruptcy checks, civil background checks, credit checks for employment or any of the other background checks we offer, chat to our team of dedicated account managers.

Why should employers check the background of potential employees?

Many industries have compliance-related employment check requirements. And even if your industry doesn’t, remember that your staff have access to assets and data that must be protected. When you employ a new staff member you need to be certain that they have the best interests of your business at heart. Carrying out comprehensive background checking helps mitigate risk and ensures a safer hiring decision.

How long do background checks take?

Again, this depends on the type of checks you need. Simple identity checks can be carried out in as little as a few hours but a worldwide criminal background check for instance might take several weeks. A simple pre-employment check package takes around a week. Our account managers are specialists and can provide detailed information into which checks you need and how long they will take.

Can you do a background check online?

All Veremark checks are carried out online and digitally. This eliminates the need to collect, store and manage paper documents and information making the process faster, more efficient and ensures complete safety of candidate data and documents.

What are the benefits of a background check?

In a competitive marketplace, making the right hiring decisions is key to the success of your company. Employment background checks enables you to understand more about your candidates before making crucial decisions which can have either beneficial or catastrophic effects on your business.

What does a background check show?

Background checks not only provide useful insights into a candidate’s work history, skills and education, but they can also offer richer detail into someone’s personality and character traits. This gives you a huge advantage when considering who to hire. Background checking also ensures that candidates are legally allowed to carry out certain roles, failed criminal and credit checks could prevent them from working with vulnerable people or in a financial function.

Transform your hiring process

Request a discovery session with one of our background screening experts today.