How a global fiduciary services provider cut pre-employment checks from 3 months to 6 weeks

The challenge

Ocorian’s HR operations team hires across multiple jurisdictions, each with its own regulatory requirements. A hire in one country might need different checks from a hire in another, from criminal records to professional qualification verification.

The biggest problem was volume fluctuation. Hiring came in peaks and troughs, which made it hard to run screening consistently. The process was also slow. The team waited a long time for responses, and often had to double-check the information that came back, which added more delay and manual effort.

Ocorian needed a screening partner that could flex with hiring volume and stay aligned to local rules across every market.

The solution

Ocorian chose Veremark for flexibility and responsiveness. The relationship was built around collaboration from the start, with Veremark working closely with the team to understand their requirements and adapt the platform where needed.

That included direct engagement on platform improvements. When the team raised feedback, Veremark acted on it, making the platform more useful in day-to-day hiring operations. Support responses generally come back within 12 hours.

Results

Half the time to a completed check

Pre-employment checks that used to take three months now complete in six weeks. Hires move through screening faster, and the HR team gets time back.

Steady through hiring peaks

Volume fluctuation was the team’s biggest problem. The platform makes peak periods manageable, so screening stays consistent whether hiring is busy or quiet.

Less rechecking, more confidence

The team used to double-check results before trusting them. With faster, more reliable responses, that manual rechecking step has largely gone. Support comes back within 12 hours when the team needs it.

Hiring across regulated jurisdictions?

See how Veremark handles multi-jurisdiction screening and holds up through hiring peaks.

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