New internal Ops Status tags make check progress clearer behind the scenes
A backstage update that helps our teams coordinate better—so your checks stay on track.
When a background check is marked as "In Progress" on the client portal, there’s often a lot happening internally to move it forward. But until now, there wasn’t a consistent way for our teams to signal what stage the check was at—or what was needed next.
We’ve introduced a new internal-only status system called Ops Status to fix that.
It’s not something you’ll see on the client portal, but it helps our Operations, Scoping, Verification Associate (VA), and QC teams manage checks more effectively and avoid unnecessary delays.
What’s changed:
- We’ve added six new internal Ops Status tags to describe the progress of a check:
- Not Scoped
- Scoped – Ready for VA
- Scoped – Not Ready for VA
- Ready for QC
- Failed QC
- Complete
- These statuses are only visible in the Operations Portal.
- Each tag reflects what stage a check is at and what action (if any) is required next.
- We’re currently finalising SOPs on how each status should be used across teams to keep things consistent.
Why this matters:
By giving our internal teams a shared language for describing a check’s progress, we reduce internal miscommunication and improve turnaround times. The result: smoother workflows and faster results for you.
Need help?
If you ever need a more detailed update on a check’s progress, your Customer Success Manager can now provide clearer context based on the Ops Status being tracked.
%20(1).webp)
.webp)
.webp)
FAQs
FAQs
This depends on the industry and type of role you are recruiting for. To determine whether you need reference checks, identity checks, bankruptcy checks, civil background checks, credit checks for employment or any of the other background checks we offer, chat to our team of dedicated account managers.
Many industries have compliance-related employment check requirements. And even if your industry doesn’t, remember that your staff have access to assets and data that must be protected. When you employ a new staff member you need to be certain that they have the best interests of your business at heart. Carrying out comprehensive background checking helps mitigate risk and ensures a safer hiring decision.
Again, this depends on the type of checks you need. Simple identity checks can be carried out in as little as a few hours but a worldwide criminal background check for instance might take several weeks. A simple pre-employment check package takes around a week. Our account managers are specialists and can provide detailed information into which checks you need and how long they will take.
All Veremark checks are carried out online and digitally. This eliminates the need to collect, store and manage paper documents and information making the process faster, more efficient and ensures complete safety of candidate data and documents.
In a competitive marketplace, making the right hiring decisions is key to the success of your company. Employment background checks enables you to understand more about your candidates before making crucial decisions which can have either beneficial or catastrophic effects on your business.
Background checks not only provide useful insights into a candidate’s work history, skills and education, but they can also offer richer detail into someone’s personality and character traits. This gives you a huge advantage when considering who to hire. Background checking also ensures that candidates are legally allowed to carry out certain roles, failed criminal and credit checks could prevent them from working with vulnerable people or in a financial function.
Trusted by the world's best workplaces
APPROVED BY INDUSTRY EXPERTS
.png)
.png)
and Loved by reviewers
Transform your hiring process
Request a discovery session with one of our background screening experts today.
