Customisable Workflows: Adapting to Every Organisation’s Unique Needs



No two organisations are exactly the same. Different jurisdictions, industries, and teams face unique regulatory requirements, operational structures, and integrity risks. Our solution is designed with a philosophy of simplicity and agility, ensuring every client can tailor their whistleblowing workflows to their specific needs.
Built for industry-specific risks
Industries encounter different integrity challenges. In financial services, mortgage fraud can pose a major threat. In retail, point-of-sale fraud is a common concern. In government contracting, bribery risks can undermine trust and compliance. Our platform adapts to these differences by enabling organisations to customise workflows, categories, and notifications so they match the unique risks each organisation faces.
Case Study: Supporting a Global Labour Hire Company
One of our clients, a labour hire company with operations across multiple countries, faced complex regulatory obligations and needed to coordinate with existing reporting channels. They approached us to enhance their framework by adding an anonymous, encrypted third-party channel focused on capturing key integrity risks.
They wanted to target three areas of concern:
- Modern slavery to monitor risks in their supply chain, particularly in high-risk jurisdictions where production operations occur.
- Sexual harassment, which often goes unreported, with proactive secure workflows encouraging early disclosures.
- Fraud and whistleblowing covering financial crime, bribery, corruption, and unethical systemic behaviors.
Each of these risks involves stringent regulatory expectations, requiring organisations to maintain robust and proactive reporting channels. Our solution allowed this client to set up dedicated policies addressing these concerns, draft clear communication to inform staff about what and how to report, and build workflows that aligned with their unique team structure.
For example, the platform’s access controls were configured so specific team members could handle cases flexibly based on region, risk type, or seniority level. This agile setup ensured the solution integrated smoothly with the client’s existing processes and met their operational requirements across Australia and New Zealand.
Designed with practical global experience
The team at Veremark Whistleblower Technology Solutions has extensive experience supporting organisations across various industries and countries. We understand that customising workflows is essential to building a whistleblowing program that is trusted, effective, and compliant.
How It Works: Tailoring Workflows to Fit Your Organisation
Define your needs
Identify your industry-specific risks, existing processes, and regulatory obligations.
Customise categories and workflows
Use our platform to create or edit categories, workflows, and escalation paths that match your organisation’s integrity challenges.
Configure access controls
Set permissions so only the appropriate team members can view or handle specific types of reports, maintaining confidentiality and efficiency.
Draft tailored messaging
Prepare clear communication to explain what issues can be reported, why it matters, and how the reporting process works.
Set up notifications
Configure notifications to alert the right people at each stage of the process, keeping cases moving forward.
Launch and refine
Roll out your customised workflows with confidence, knowing they can evolve as your organisation or regulations change.
Flexible and scalable solutions for lasting impact
With Veremark’s customisable workflows, organisations can create reporting frameworks that reflect their unique needs, helping them address concerns proactively and maintain a culture of integrity.
Ready to see how customised workflows can strengthen your whistleblowing program? Contact us today to learn more
FAQs
FAQs
This depends on the industry and type of role you are recruiting for. To determine whether you need reference checks, identity checks, bankruptcy checks, civil background checks, credit checks for employment or any of the other background checks we offer, chat to our team of dedicated account managers.
Many industries have compliance-related employment check requirements. And even if your industry doesn’t, remember that your staff have access to assets and data that must be protected. When you employ a new staff member you need to be certain that they have the best interests of your business at heart. Carrying out comprehensive background checking helps mitigate risk and ensures a safer hiring decision.
Again, this depends on the type of checks you need. Simple identity checks can be carried out in as little as a few hours but a worldwide criminal background check for instance might take several weeks. A simple pre-employment check package takes around a week. Our account managers are specialists and can provide detailed information into which checks you need and how long they will take.
All Veremark checks are carried out online and digitally. This eliminates the need to collect, store and manage paper documents and information making the process faster, more efficient and ensures complete safety of candidate data and documents.
In a competitive marketplace, making the right hiring decisions is key to the success of your company. Employment background checks enables you to understand more about your candidates before making crucial decisions which can have either beneficial or catastrophic effects on your business.
Background checks not only provide useful insights into a candidate’s work history, skills and education, but they can also offer richer detail into someone’s personality and character traits. This gives you a huge advantage when considering who to hire. Background checking also ensures that candidates are legally allowed to carry out certain roles, failed criminal and credit checks could prevent them from working with vulnerable people or in a financial function.
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