Collecting High Quality Information: Asking the Right Questions, Every Time

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A whistleblower’s courage to speak up is invaluable—but the quality of information they provide can mean the difference between a swift, effective resolution or a stalled investigation. Our platform is designed with one goal in mind: helping whistleblowers share detailed, actionable information, right from the start.

Guided by Kipling’s timeless wisdom

Rudyard Kipling’s famous poem on the six honest serving men—What, Why, When, How, Where, and Who—remains a powerful tool in early investigations. Our guided question framework puts these six questions at the core of every disclosure, encouraging whistleblowers to go beyond vague statements and share specifics.

Open-ended, guided questions for richer reports

  • Simple, open-ended prompts like “What happened?” and “Who was involved?” invite whistleblowers to tell their story in their own words.
  • Additional guidance—such as “Describe your concerns in as much detail as possible”—empowers them to provide information investigators can actually use.

Examples of better outcomes through detail

Imagine the difference between a vague report (“Someone misused a card”) and a detailed one:

“Joe Bloggs committed credit card fraud between July and August 2024, using the company’s HR department Visa card for personal expenses like private parties, holidays, and a computer for home.”

Such details help investigators quickly identify key evidence—credit card records, relevant emails, or corroborating witnesses—dramatically improving the chances of a successful resolution.

Two-way communication for deeper clarity

Our secure communication portal allows investigators to request follow-up details, even when the reporter stays anonymous. This ongoing dialogue helps transform feelings and suspicions into solid, verifiable facts, ensuring organisations can test, progress, and resolve cases effectively.

How It Works: Guiding Reports That Lead to Action

1. Whistleblower starts the report
They access a simple, user-friendly form on our secure platform.

2. Guided questions appear
Questions based on Kipling’s framework encourage whistleblowers to share details. Prompts guide them through each aspect of their concerns, from what happened to who was involved.

3. Guidance text provides clarity
Explanations like “Be as specific as possible about dates or locations” help whistleblowers give investigators what they need.

4. Secure evidence uploads
Whistleblowers can attach documents, screenshots, photos, or other supporting materials directly in the report.

5. Ongoing communication
Case handlers can request more information through secure, anonymous messaging, allowing for additional details if needed.

6. Detailed reports for effective resolution
The collected information is organised clearly in the case management system so investigators can act quickly and effectively.

Designed by investigators, for investigators

Our platform ensures that reports include the information needed to resolve issues confidently and responsibly. By helping whistleblowers share high quality information, organisations can address misconduct sooner and more effectively.

Ready to turn vague reports into actionable insights? Contact us today to learn more

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FAQs

What background check do I need?

This depends on the industry and type of role you are recruiting for. To determine whether you need reference checks, identity checks, bankruptcy checks, civil background checks, credit checks for employment or any of the other background checks we offer, chat to our team of dedicated account managers.

Why should employers check the background of potential employees?

Many industries have compliance-related employment check requirements. And even if your industry doesn’t, remember that your staff have access to assets and data that must be protected. When you employ a new staff member you need to be certain that they have the best interests of your business at heart. Carrying out comprehensive background checking helps mitigate risk and ensures a safer hiring decision.

How long do background checks take?

Again, this depends on the type of checks you need. Simple identity checks can be carried out in as little as a few hours but a worldwide criminal background check for instance might take several weeks. A simple pre-employment check package takes around a week. Our account managers are specialists and can provide detailed information into which checks you need and how long they will take.

Can you do a background check online?

All Veremark checks are carried out online and digitally. This eliminates the need to collect, store and manage paper documents and information making the process faster, more efficient and ensures complete safety of candidate data and documents.

What are the benefits of a background check?

In a competitive marketplace, making the right hiring decisions is key to the success of your company. Employment background checks enables you to understand more about your candidates before making crucial decisions which can have either beneficial or catastrophic effects on your business.

What does a background check show?

Background checks not only provide useful insights into a candidate’s work history, skills and education, but they can also offer richer detail into someone’s personality and character traits. This gives you a huge advantage when considering who to hire. Background checking also ensures that candidates are legally allowed to carry out certain roles, failed criminal and credit checks could prevent them from working with vulnerable people or in a financial function.

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