August 2025 updates: faster checks, clearer results
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In August we focused on speed and clarity in everyday flows. We tightened the UK Right to Work process, enabled instant conversions for Singapore MOM academic checks, and sharpened support routing so urgent issues move faster.
The goal is simple: fewer stalls, clearer outcomes, quicker hires.
UK Right to Work updates
The UK RTW flow now maps outcomes cleanly and cuts down manual follow ups.
Where you will see it
- Status changes post automatically when a Digital ID check completes through HooYu, so you no longer need to chase results.
- Results are normalised in the client app and in exported reports, so teams interpret outcomes the same way.
- Clear prompts show the right next step for non HooYu routes, including Share Code and face to face checks.
The benefit
- Less back and forth for hiring teams
- Faster case closure because statuses update without manual intervention
- Fewer misreads of results due to consistent labels and guidance
Why it’s important
You stay aligned with Home Office requirements while cutting admin time. Teams get a single source of truth for outcomes
Getting started
- UK or Irish citizens: use Digital Identity Verification via HooYu; if digital fails, complete a face to face document check.
- All other nationalities: collect a Home Office Share Code; if a Share Code is not available, complete a face to face check.
- Tip: add a brief note in your hiring SOP so recruiters know which route to start with for each candidate type.
Useful example. A non UK candidate without a Share Code starts on the face to face route. The app records that route and the final result shows the method used, which helps audits later.
Easier MOM conversions for academic checks (Singapore)
When MOM Authentication or Accreditation is needed, our team can switch the route instantly without slowing your order.
Where you will see it
- Mid case conversions between Standard Academic Achievement, MOM Authentication only, or MOM Authentication plus Accreditation
- Automatic credit adjustments reflected on the order, so billing stays accurate
- Fewer clarification emails when a case needs a MOM-specific path
The benefit
- The right verification path with less delay
- Accurate invoicing when a route changes
- A smoother experience for candidates who would otherwise wait for rework
Why it’s important
MOM pathways are common in Singapore hiring. Handling the switch without restarting prevents days of delay across busy cohorts.
Getting started
No action needed on your side. If MOM is required, our team updates the route in the Ops Portal and the case continues with the correct path. You will see the change reflected in your order details.
Useful example. A candidate originally sent for a standard education check is flagged for MOM Authentication plus Accreditation. Ops converts the route, credits adjust automatically, and you see a single continuous case with the right labels.
Faster support routing and visibility
We introduced a central risks and issues board and live dashboards to triage faster and keep you updated.
Where you will see it
- Quicker first responses on urgent items
- More proactive status updates in long-running investigations
- More consistent handling across product, engineering, and operations
The benefit
- Clearer ownership
- Faster resolutions on time-sensitive cases
- Fewer “just checking in” emails because updates are more regular
Why it’s important
When several teams are involved, work can stall. Central triage and visible queues keep priority items moving.
Getting started
Use your existing channels as usual. If something is critical, flag it to your customer success manager for fast tracking.
Useful example. Background checks stuck on a third-party response now get flagged on the risks board with a clear next action and owner, so you see progress without chasing.
Help shape what we build
August was about removing friction where it slows you down. If there is another step we can streamline, tell your customer success manager. Your feedback directly informs what we improve next.
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FAQs
FAQs
This depends on the industry and type of role you are recruiting for. To determine whether you need reference checks, identity checks, bankruptcy checks, civil background checks, credit checks for employment or any of the other background checks we offer, chat to our team of dedicated account managers.
Many industries have compliance-related employment check requirements. And even if your industry doesn’t, remember that your staff have access to assets and data that must be protected. When you employ a new staff member you need to be certain that they have the best interests of your business at heart. Carrying out comprehensive background checking helps mitigate risk and ensures a safer hiring decision.
Again, this depends on the type of checks you need. Simple identity checks can be carried out in as little as a few hours but a worldwide criminal background check for instance might take several weeks. A simple pre-employment check package takes around a week. Our account managers are specialists and can provide detailed information into which checks you need and how long they will take.
All Veremark checks are carried out online and digitally. This eliminates the need to collect, store and manage paper documents and information making the process faster, more efficient and ensures complete safety of candidate data and documents.
In a competitive marketplace, making the right hiring decisions is key to the success of your company. Employment background checks enables you to understand more about your candidates before making crucial decisions which can have either beneficial or catastrophic effects on your business.
Background checks not only provide useful insights into a candidate’s work history, skills and education, but they can also offer richer detail into someone’s personality and character traits. This gives you a huge advantage when considering who to hire. Background checking also ensures that candidates are legally allowed to carry out certain roles, failed criminal and credit checks could prevent them from working with vulnerable people or in a financial function.
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