Verify PassportCandidate Support

Looking to update your referee nomination?

If you’ve recently nominated referees through Veremark, this is where you can request a change

Update My Check

Have a question about your Veremark Check?
See if it’s been answered below

How do I change my nominated referee details?

Just click 'Update My Check' and follow the instructions. Please note, if your referee has already provided feedback you will not be able to update the details.

How long will it take for my check to be complete?

The average turnaround time for reference checks is under two days.

What does a 'Line Manager' mean?

Your line manager is the person that has managed your directly and been responsible for your reviews and career development.

I have received a Veremark email but the link doesn't work

When you click 'Get Started' from the Veremark email and page doesn't load, this is usually because a corporate network is blocking the link. When this happens, please try again from a mobile device or connect to a personal or shared network.

What type of background checking service are you looking for?