Ministry of Manpower (MOM), Singapore

Education verification for work pass applications
in Singapore

MOM now requires that all foreign nationals looking to work in Singapore must obtain a valid work visa.
Part of this application involves authenticating the education and/or employment of the candidate - proving the qualifications and skillset exist to successfully carry out the role in question in place of a local.

If you’re planning to work or renew your work pass in Singapore, Veremark can help you ensure that the background verification for your work pass application is compliant with the government’s guidelines.
Need help with the verification for your work pass application or renewal?

We can help provide education and employment authentication for the following work passes:

(click on a package to buy it now)

Employment Pass (EP)

Specifically for foreign professionals, managers, and executives who earn at least $5,000 monthly.

OnePass

For overseas professionals who aim to earn at least $30,000 per month. It is valid for five years.

Personalised Employment Pass (PEP)

For foreign professionals or EP holders who earn more than $18,000 a month. This pass allows you to change jobs without reapplying for a new visa, and lasts three years.

S-Pass

For skilled workers with fixed monthly salary comparable to top one-third of local Associate Professionals and Technician salaries. The S Pass offers flexibility to employers to hire skilled workers who may not meet the EP criteria, subject to a quota.

Training Employment Pass (TEP)

Allows foreign workers to train for a professional, managerials, executive or specialist job in Singapore. Lasts up to three months.

Need help purchasing a check?

Get in touch at enquiries-mom@veremark.com or phone:

+65 60188153

Mon - Fri, 8am - 4pm SGT

+44 20 4525 1791

outside SG working hours

FAQs

What is COMPASS?

COMPASS, or the Complementarity Assessment Framework, is a new points-based system for Employment Pass (EP) applications and renewals in Singapore. It was introduced on September 1, 2023, and will apply to all new EP applications from that date. EP renewals will also have to be eligible through the COMPASS framework from September 1, 2024.

COMPASS is designed to assess the complementarity of an EP applicant to the Singapore workforce, and to ensure that employers are hiring high-quality foreign professionals. It is also designed to improve workforce diversity and build a strong local core.

COMPASS consists of six criteria:

C1 - Salary

C2 - Qualifications

C3 - Work experience

C4 - Occupation

C5 - Skills bonus

C6 - Firm-related attributes

EP applicants are awarded points for each criterion, and must score a minimum of 40 points to be eligible for an EP.

Veremark is authorised by the Ministry of Manpower, Singapore to conduct MOM checks.

How do MOM Education Verifications work?

Our objective is to facilitate the verification of educational qualifications for EP applications using the Veremark platform.

1. MOM Education Verifications via Veremark portal:


Individuals and clients can log-in to the portal here and request MOM Education Verifications.

The process is simple:

  • Navigate to your Criteria page
  • Create or edit a criteria
  • Select ‘Singapore’ as your location of employment
  • Toggle on the ‘Academic Achievement’ check
  • Select 'Yes' to wanting to order MOM Education Verifications
  • And select the MOM Education Verifications you require

Authentication and accreditation checks are available, with authentication pre-selected.

The cost of MOM Education Verifications (70 credits for authenticity and 70 credits for accreditation) is clearly displayed. 1 credit = 1 US$

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2. User-Friendly Qualification Entry:

Candidates can easily input the educational qualification details, including the institution's information. The platform supports the entry of multiple educational qualifications.

 

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3. Verification Summary and Status:

After Veremark conducts the screening of these checks, a summary of verification results will reflect MOM's new guidelines.

Different status colors indicate authentication, accreditation, and discrepancies.

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 4. Comprehensive PDF Reports

One PDF report combines candidate identity, qualifications, and verification summary. Report title includes our company abbreviation, verification date, and unique ID for tracking.

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For additional information on MOM, please contact Client Support

What is the processing time for the Ministry of Manpower, Singapore (MOM) - Education Verification Package?

How long does an academic check for the MOM visa take?

On average it will take 10 working days (2 weeks) to complete the check but this may vary from school to school, depending on the institution’s response time.

To help expedite the process, please ensure that your candidate has submitted all the required documents required by the school to proceed.

Certain schools may also require an onsite visit, which will take longer to complete.

You are encouraged to start your check at least 2 - 4 weeks ahead of your EP application to avoid any delays.

Veremark is an approved partner by Ministry of Manpower to do verified academic checks. You can purchase your check here: https://www.veremark.com/packages/mom-singapore-education-verification-package

What happens if my candidate’s school does not respond within the deadline?

All MOM checks at Veremark are prioritised by our dedicated team who follows up closely with each institution through emails, phone calls and (where needed) physical on-site visits

However, we cannot control the school’s response time, and in some circumstances, the institution may not respond before you are due to submit your EP application.

In such cases, you can follow MOM’s instructions here below:

If the verification is still pending after 14 working days and your awarding institution is found in the application form's drop-down list of accredited institutions, you can submit the work pass application first. You will need to:

  1. Key in the verification reference number provided by Veremark. 

Please note that in the EP application form, you will need to key in the MOM verification reference number starting with “VM”. Otherwise, the application will be rejected by MOM. 

  1. Upload your receipt for the verification services.
  1. Once the verification outcome is known, you are not required to separately submit the verification proof to MOM, as MOM will directly liaise with Veremark regarding the outcome of the verification. However, if the qualification is found to be not genuine or could not be verified, MOM will revoke the work pass and ask your candidate to leave Singapore.

To retrieve your MOM verification reference number for your candidates, clients may log into your Veremark portal and generate the case 15-digit code (VMXXXX...) by clicking on the Download icon: 

Your receipt can be retrieved either from your email or on your Veremark platform. To prove that you've done your part in ordering the check at least 14 days before making your EP application, simply click on the Candidate profile and take a screenshot including the Timeline which shows the timestamp of when your candidate submitted their details to Veremark.

Veremark is an approved partner by the Ministry of Manpower to do verified academic checks. You can purchase your check here:

https://www.veremark.com/packages/mom-singapore-education-verification-package

How early in advance can I order my MOM-EP education check?

You are encouraged to start your check at least 2 - 4 weeks ahead of your EP application to avoid any delays.

On an average it will take 10 working days (2 weeks) to complete the check but this may vary from school to school, depending on the institution’s response time. Certain schools may also require an onsite visit, which will take longer to complete.

Veremark is an approved partner by the Ministry of Manpower to do verified academic checks.

How can I order more than 1 education qualification to be checked?

For clients who intend to submit more than 1 education qualification to MOM for the work pass application.

You may order more than 1 education qualification to be covered in a single MOM verification proof report on the same candidate.

Simply select the correct MOM education package and register your candidate as usual.

Do I need to conduct both authentication and accreditation checks?

Authentication Checks are required to ensure your candidate was indeed awarded the educational qualification from the institution.

If the school is not found on the MOM dropdown list of top tier schools (via the Self-Assessment Tool here), you will need to order an Accreditation Check as well.

Veremark is an approved partner by the Ministry of Manpower to do verified academic checks. You can purchase your check here.

My employee was screened by Veremark previously. Can I submit that to MOM?

If you are an existing Veremark client and your employee’s report was issued prior to 1 September 2023, it would not have been prepared in accordance with MOM’s latest requirements for COMPASS. However, Veremark can issue an additional report and the MOM verification reference code for you to use as long as the report was within the last 12 months.

In this case, you will need to:  

Reach out to our MOM team and inform them you’ll need a MOM code reissued for an existing employee.

Make payment for the difference ( credits), and wait 1 - 3 working days.

How do I check the progress of my education verification?

If your check was ordered by your employer or agency, please ask them to login to check the latest status on their Veremark portal. If you have ordered a check on yourself, you will also be able to track in the same manner.

  1. Log into your Veremark account here: https://app.veremark.com 

2. On the homepage, click onto your candidate profile to open the candidate tab.

3. Scroll down to “Timeline”

Guide

MOM regulations report 2023

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